Effective Date: 7th July 2024
Thank you for visiting Jom GlampBase. We are committed to providing a seamless and enjoyable experience for our guests. Please read our Sale Policy carefully before making a reservation or purchase on our website, jomglampbase.com ("Site").
1. Booking and Payment
Reservations:
- To make a reservation, please visit our Site and follow the booking instructions.
- Full payment is required at the time of booking to secure your reservation.
Accepted Payment Methods:
- We accept major credit cards, debit cards, and other payment methods as specified on our Site.
- All payments are processed securely.
2. Pricing
Currency:
- All prices are listed in RM (Ringgit Malaysia) and include applicable taxes and fees unless otherwise stated.
Price Changes:
- We reserve the right to change our prices at any time. However, prices for confirmed reservations will not be affected.
Promotions and Discounts:
- Promotional offers and discounts are subject to specific terms and conditions. These offers cannot be combined unless explicitly stated.
3. Confirmation
Booking Confirmation:
- Once your reservation is completed, you will receive a confirmation email with the details of your booking.
- Please review the confirmation carefully and contact us immediately if there are any discrepancies.
4. Changes and Cancellations
Guest-Initiated Changes:
- Requests to change reservation dates or accommodations are subject to availability and may incur additional charges.
- All change requests must be made at least 4 days prior to the check-in date.
Guest-Initiated Cancellations:
- Cancellations made 4 days or more before the check-in date will receive a full refund.
- Cancellations made between 2 and 3 days before the check-in date will receive a 50% refund.
- Cancellations made within [1] days of the check-in date are non-refundable.
Jom GlampBase-Initiated Changes or Cancellations:
- In the event that we need to make changes to your reservation or cancel it, we will notify you as soon as possible and provide a full refund or offer alternative arrangements.
5. Check-In and Check-Out
Check-In:
- Check-in time is from 2PM. Early check-in may be available upon request and subject to availability.
Check-Out:
- Check-out time is by 12PM. Late check-out may be available upon request and subject to availability and additional charges.
6. Guest Responsibilities
Damage and Liability:
- Guests are responsible for any damage caused to the accommodations or property during their stay. Charges for damages will be billed to the guest's account.
Conduct:
- We expect guests to behave in a respectful and considerate manner. We reserve the right to terminate a stay without refund if a guest's behavior is deemed unacceptable.
7. Privacy
Personal Information:
- Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
8. Contact Us
If you have any questions about our Sale Policy, please contact us at:
- Phone: +6011-2313 1941
- Email: [email protected]
- Address: @combatbaze